COVID-19 Effect – The Proof is in the Payments

You don’t need to be a data scientist to assess the disruptive impact of COVID-19. But it’s nice when the facts support the intuition. Analysing payments data is a useful place to start.

Comparing Apples with Pangolins: The Case of the Missing Deaths and the Perils of Big Data

One of the many lessons learned from the COVID-19 is that sourcing data and creating amazing visualisations is the (relatively) easy part of data science. Ensuring you’re comparing apples with apples and telling the story is a different kettle of fish.

Necessity Is The Mother of Invention

There are many risk management tools to help manage a crisis but are they used when the crisis hits? And does it matter?

Trial by Kafka

Process governance is a hot topic in Financial Services since the Hayne Royal Commission. Unfortunately many organisations seem to be missing the point and the opportunity good process governance presents.

Transformation Perspectives

I’ve written a number of articles on transformation recently from multiple perspectives – people, change, risk, financial and operational. This post summarises each one with links to the media they were published in.

How to transform your business

Hire external or train existing staff? This is one of the major dilemmas facing any mature organisation embarking on digital transformation. With the odds of success so low, the stakes are high.

What’s the key to successful digital transformation?

This people-oriented approach makes transformation more achievable and delivers benefits along the way.

The importance of day-to-day delivery teams to fund digital transformation

Digital Transformation is hard. Bringing the day-to-day delivery teams into the transformational tent can play an important role in helping fund the transformation and increase the odds of success.


Kanban is a critical element in agile project management. But if you don’t manage the bottleneck, there will be unintended consequences.

The Story Behind Match Fit For Transformation

Match Fit for Transformation On Sale Now

For those of you interested in the background story to the book, this short video clip should provide some of the answers.